Shipping policy

Effective date: 2026/10/14

Where we ship

We currently ship to delivery addresses within the United States. All orders are dispatched from our US warehouse:

880 Enterprise St, Suite B

Aurora, IL 60504

United States

Delivery time

Estimated transit time is 3–5 business days after dispatch within the contiguous United States. For Alaska, Hawaii, US territories and military addresses (APO/FPO/DPO), estimated transit time is 5–10 business days after dispatch. These are estimates, not guaranteed delivery dates. Warehouse processing time is separate from transit time and will be shown at checkout where applicable.

Once your order ships, we will send you tracking information by email. If your parcel is delayed or shows a delivery issue, contact us at 13137946616@163.com with your order number so we can help investigate.

Shipping charges

Contiguous United States:

  • Orders over US$40 qualify for free standard shipping.
  • The US$40 threshold is calculated on the discounted merchandise subtotal, excluding taxes and shipping fees. An order of exactly US$40 or less does not meet the threshold.
  • For orders of US$40 or less, standard shipping is US$4.90.

Alaska, Hawaii, US territories and military addresses (APO/FPO/DPO):

  • A flat US$12.90 shipping charge applies per order. The free-shipping threshold does not apply to these destinations.

The final delivery charge is always shown before you complete your purchase, and checkout settings always match this policy.

Address accuracy

Please double-check your delivery address before placing an order. We cannot be responsible for delays, failed deliveries or additional charges caused by an incorrect or incomplete address provided at checkout.

Cancellations and in-transit orders

  • Before dispatch: contact us as soon as possible at 13137946616@163.com to request cancellation. Whether cancellation is possible depends on the order's processing status. If a paid order is cancelled before fulfilment, the payment is refunded in full.
  • After dispatch: we will request interception from the carrier on your behalf. Successful interception cannot be guaranteed, and any carrier interception fee will be disclosed and agreed with you before it is charged — we never add undisclosed fees afterwards.
  • If interception succeeds and the parcel is confirmed returned, we arrange the corresponding refund.